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Stories

Alibaba ICBU’s Success with ALPHA CX Services

2023-12-01
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Client: Alibaba International Cross-Border Unit (ICBU) Chall…

Transforming Debt Collection in Indonesia: A Case Study of Compliance and Efficiency

2023-11-22
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IntroductionIn the competitive financial landscape of Indone…

Streamlining Hotel Booking Confirmations for a Leading Travel Platform

2023-11-09
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Background: Our client, a prominent player in the travel ind…

Enhancing Customer Service Experience for a Gel Polish Brand

2023-08-11
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Background: Our client, a leading name in the beauty industr…

Enhancing Customer Support for a Leading Robotic Vacuum Cleaner Brand

2023-07-27
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Background: Our client is a renowned manufacturer and global…

Empowering an Ebike Brand with Multilingual, Multi-Time Zone Customer Service Excellence

2023-07-26
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Background: Our client, a dynamic and innovative electric bi…

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